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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alexis Chandler

Alexis Chandler

October 2, 2025

5  out of  5
rating by Alexis Chandler
"Taylor Forge has been a huge advocate for my husband and I during some of the craziest times of our life. He genuinely wants the best for his clients and went above and beyond when I expressed concerns. Have been with him for almost 6 years now and have been happy with our care/coverage."
We responded:
"Thank you Alexis! Our mission is to help our folks protect what and who is important to THEM. Their/YOUR best interest, is our interest and why we have those deeper conversations around coverage. I appreciate the kind words and look forward to the next 6 years!"
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Kerry Hamilton

September 28, 2025

5  out of  5
rating by Kerry Hamilton
"Taylor became our agent when his father retired and we have not regretted staying with him. Although we are changing agents due to moving to the other side of the state we would certainly recommend Taylor and his crew to any new client who comes to his office. Thank you Taylor!"
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Taylor Messinger

September 26, 2025

5  out of  5
rating by Taylor Messinger
"Awesome service! Very reliable, I would 100% recommend getting your insurance here"
We responded:
"Thanks Taylor! We appreciate the kind words and are glad we could get you squared away. PS cooooool name! :) Be sure to follow our FB page for more 'dad jokes.' "
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Jenny S.

September 23, 2025

5  out of  5
rating by Jenny S.
"I can easily claim that my experience over the years with Taylor Forge's State Farm office has been stellar! All I have bumped into here is impressive efficiency, accuracy and accountability. Policy reviews are thorough, considerate crash courses that bring clarity to terminology and evolving tech. Questions that might drift into realms of existential angst like: "Why can't it cover vision, dental, groceries, longevity meds?" or "But what if I walk more than I drive?" are patiently redirected to trouble-shooting options. I like to call these sessions Taylor-made for the customer. To a certain extent, yes they are! To the reality of insurance policies-in-general, no! However, I'm pleased to declare a fairly healthy balance happens here. There's no loss of courtesy, respect and kindness in this office. Sara rock'n rolls over the keyboard like a maestra without missing a beat, processing and helpfully informing along the way. With Grace, as well. Plus there's cookies, today's Tribune, and cool new calendars like "Treasured Pets" with all flavors of fur, fuzz, feathers and shell. My senior dog once made these claims too because this was one of his favorite places to do business. He could instantly spot a Good Neighbor who was welcoming, fun and always there to insure premium visits. ^.^"
We responded:
"Wow!! Thanks Jenny! Your business and friendship is valued. There's a reason I wanted to stay home/in the valley, to be an Agent, and building relationships, like ours, is why. Brownie points for the 'Taylor-Made' comment! I'll make sure Sara knows she's a rock star although we remind her on occasion as we agree! :)"
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Chris Woodland

September 19, 2025

5  out of  5
rating by Chris Woodland
"I highly recommend Taylor for your insurance needs. We have been with State Farm for 40+ years. Thank you for all you do!!!!"
We responded:
"Thank you Chris! I know my father appreciated your business, all those years, and I appreciate you giving me the opportunity to continue to serve you. He always said 'Do your best to take care of your folks and everything else will work itself out.' So....that's what we'll do for the next 30+ years! "
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Syra McGowan

September 19, 2025

5  out of  5
rating by Syra McGowan
"I have never had insurance before and was looking forward to getting it. Taylor helped us with what we could do to be able to make it work for us. And he made it work for the both of us. Thank you!"
We responded:
"You're welcome Syra! Thanks for reaching out and giving us the opportunity to help. We're here if you need help. You know where to find us! :)"
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Seth Giovannoni

September 15, 2025

5  out of  5
rating by Seth Giovannoni
"After moving states we went into update our policy's with state farm. Taylor Forge was incredibly helpful and talked us through the entire process. Making it a point to ensure we were well informed on pricing and outlined the policies we were purchasing. We couldn't be more impressed with the friendly service and feel Taylor went above and beyond to ensure we had a great experience."
We responded:
"Seth great meeting you and your family! Always happy to welcome good folks into the area. After getting to chat, with you both, I think you found your new home! Good luck with getting settled. Thanks for allowing us to help with your auto insurance. We're here if you need help with anything else!"
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Bennett Manley

September 8, 2025

5  out of  5
rating by Bennett Manley
"Taylor and his team have been great to work with. They’ve always treated me really well and professionally. They respond promptly."
We responded:
"Thanks for the awesome feedback Bennett. Team and I work hard to help our folks and keep them informed with all the changes the industry is seeing. Appreciate your kind words. If you need anything else, just give us a shout!"
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Keaton Martin

August 28, 2025

1  out of  5
rating by Keaton Martin
"Not impressed with this office's customer service"
We responded:
"Sorry to hear about your frustrations Keaton. Team and I work hard to keep our folks protected and in the loop with the forever changing insurance landscape. It looks like we fell short here, as I don't see we had yet reached out on a letter sent from Corporate. Without giving more personal details here, I wanted you to know we're working behind the scenes before deadline to try and resolve the situation. I've emailed you and just left a voicemail with more info. -Taylor Forge"
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Ron Winterbottom

July 14, 2025

5  out of  5
rating by Ron Winterbottom
"Thanks Soooo much with that 4k tow bill coverage. Stuck on I84, 220 miles from home made for an emtional rollercoaster ride. Thanks Again 😁😁"
We responded:
"Thanks for working with us Ron! We knew it may be a long shot but that extra time, you and I spent, to get the small details paid off! Benefit of being local. Safe travels on your next adventure :)"
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Evan Washburn

July 3, 2025

5  out of  5
rating by Evan Washburn
"Fast, efficient, and super friendly team. If not for them I wouldn't still have my car and they've just genuinely made life so much easier with their kindness and professionalism. Highly recommend."
We responded:
"Thanks Evan! Glad we got you lined out before the long holiday weekend. Hope pup did ok with the fireworks!"
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Margaret Gahner

June 12, 2025

5  out of  5
rating by Margaret Gahner
"Excellent service. The best ever! See Taylor and crew! Even got a rootbeer :)"
We responded:
"Thanks Margaret! Glad we were able to get things lined out. Happy to help however we can."
Profile photo of Kami Sledge

Kami Sledge

June 7, 2025

5  out of  5
rating by Kami Sledge
"Taylor is so great to work with! He is a great communicator and passionate about his work. It was super easy to set up an appointment and he provided thorough answers and clarification for all questions asked when my fiance and I met with him. Taylor makes insurance stress free and easy, couldn't imagine going to anyone else!"
We responded:
"Wow, thanks Kami! Excited for you, your fiancé, and what your future holds together. Good people find good people! We'll be here to help protect what and who is important to you both along the way! "
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Jordan Husted

June 4, 2025

5  out of  5
rating by Jordan Husted
"Taylor and staff are amazing and great help."
We responded:
"You're the man Jordan. Appreciate you for taking the time to leave us a review. Looking forward to taking care of you for hopefully a long time to come!"
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Schudios

June 4, 2025

5  out of  5
rating by Schudios
"Amazing service. Every. Single. Time. I don’t know how they do it but they made adding my teenager seamless and super easy and not scary at all! Cannot say enough good things about Taylor and the team!!"
We responded:
"Thank you! What a great way to start the day! #likeagoodneighbor I know our team leads with the thought 'what's best for our people?' It guides our processes and recommendations!"
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Mike Harlow

June 3, 2025

5  out of  5
rating by Mike Harlow
"Taylor has always answered my questions and concerns. Keeps me updated on changes and how I can save money. My go to guy for home, auto ect. Highly recommended!"
We responded:
"Thanks Mike! My team and I appreciate your business and friendship! Have a great summer."
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William England

May 29, 2025

5  out of  5
rating by William England
"Taylor is very helpful and makes updating my insurances very easy. He and his staff are very professional and wonderful to work with."
We responded:
"Appreciate the kind words Will. Always enjoy working with and seeing your family! Thanks for allowing us to be your Good Neighbor."
Profile photo of Micah Nelson

Micah Nelson

May 17, 2025

5  out of  5
rating by Micah Nelson
"Taylor was great in helping us look into our situation and pick the best plan for us. Would definitely recommend!"
We responded:
"Thanks Micah. We like to make sure YOUR coverage does what YOU want. Takes at least two, to figure that out, so thanks for working with us! Appreciate you choosing our office."
Profile photo of Josh Storey

Josh Storey

May 14, 2025

5  out of  5
rating by Josh Storey
"Fantastic agent to work with. Very helpful when one of our vehicles got totaled. Also helped me through my first home buying experience and made everything easy. Even hand delivered the insurance paper work to my door when I couldn’t make it into the office."
We responded:
"Josh, appreciate you sharing your experience and your business. My team and I care about our folks and taking care of them the best we can! #Likeagoodneighbor"
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Jack

May 1, 2025

5  out of  5
rating by Jack
"Taylor and his staff are very easy and quick to work with highly recommend. They go above and beyond!"
We responded:
"Thank you Jack! Thanks for allowing us to be your insurance place. #likeagoodneighbormynameistaylor "
Profile photo of Steve Button

Steve Button

April 26, 2025

5  out of  5
rating by Steve Button
"Taylor is very responsive and thorough. He replies promptly to questions. In my meeting with him he explained both the home and auto quotes and compared them honestly with other quotes I had gotten from other companies. He is very friendly and engaging and I felt very confident and comfortable that I made the correct, informed decision to go with him and State Farm. I had been with another company for over 30 years, but feel Taylor and State Farm will be a better fit for me."
We responded:
"Steve, thank you for the opportunity, time, & wonderful review! I know hanging at the insurance office isn't top 3 (or 10...) favorite things to do but I appreciated sitting with you and reviewing your coverage. It helps ensure you're paying for what you need, without paying for the things you don't! "
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Ahsanul Haque Khan Raiyan

April 25, 2025

5  out of  5
rating by Ahsanul Haque Khan Raiyan
"They took care of the issue promptly. I really appreciate it"
We responded:
"Hey Raiyan thanks for sharing. That's one of the benefits of having a local agent - walk in, if something needs addressed! Glad we got you lined out. #likeagoodneighbormynameistaylor "
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Abigail Brown

April 24, 2025

5  out of  5
rating by Abigail Brown
"Taylor has been so helpful in getting us the best coverage for our situation as well as the best deal possible. Taylor answered all of our questions as first time insurance users and got back to us in a timely manner. I recommend Taylor to everyone I know!"
We responded:
"Thanks Abigail and welcome to our little insurance family. We'll work hard to protect what and who is important to you!"
Profile photo of Jessica Wallace

Jessica Wallace

April 24, 2025

5  out of  5
rating by Jessica Wallace
"Taylor has helped me with so much and I am so grateful to have him as my insurance agent. He has always taken the time to talk through any issues I am having and discusses all options. I have a very limited knowledge on insurance and Taylor has always helped me find the insurance that best fits me."
We responded:
"Thanks Jessica! We do what we can to help our folks understand their coverage so, as you said, they/we can find what works for their needs!"
Profile photo of Rick Brantner

Rick Brantner

April 22, 2025

5  out of  5
rating by Rick Brantner
"Always a first class interaction with this office. Taylor is always finding ways to improve our coverages and expenses at the same time. It's obvious he takes priority in his customers needs over anything else."
We responded:
"Really appreciate this Rick. Our folks come first and always will. Your friendship and business is appreciated. Thank you for taking the time to share your experience!"